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ServiceTitan Review

Enterprise Field Service Management

4.7/5(1842 reviews)

The most comprehensive field service platform for large HVAC, plumbing, and electrical contractors. Powerful but complex, with a price tag to match.

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Quick Stats

Starting PriceCustom Quote

Free TrialDemo Only

Best For10+ Technicians

IndustriesHVAC, Plumbing, Electrical

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Expert Support

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Detailed Ratings

overall

4.7

ease Of Use

4.2

features

4.9

value

support

4.8

implementation

3.8

Pros and Cons

Pros

Most comprehensive feature set in the industry
Excellent customer support with dedicated CSM
Advanced reporting and business intelligence
Strong marketing automation capabilities
Robust API and integration ecosystem
Mobile app works well offline
Great for scaling large operations

Cons

Very expensive compared to alternatives
Steep learning curve for new users
Implementation can take 3-6 months
Requires long-term contracts (1-3 years)
Can be overwhelming for small teams
Some features require additional fees

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Pricing Plans

ServiceTitan pricing varies based on your business size and needs. Contact their sales team for a personalized quote.

Starter

For growing businesses

Custom

~$300/user/mo

Core scheduling & dispatch
Basic reporting
Mobile app
Customer portal
Payment processing

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Pro

Enterprise

For large operations

Custom

~$500+/user/mo

Everything in Pro
Advanced analytics
Custom integrations
Multi-location support
Dedicated support team

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Is ServiceTitan Right for You?

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