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ServiceTitan vs HouseCall Pro
Detailed comparison of ServiceTitan and HouseCall Pro for field service contractors. Features, pricing, pros & cons.
10 min read
Updated January 2025
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ServiceTitan
The industry leader in field service management
88%
Feature Score
🏠
HouseCall Pro
Simple, powerful software for home service pros
78%
Feature Score
Pricing Comparison
ServiceTitan
$300+/user/month
Per user pricing
- Annual contracts required
- Setup fees apply
- Custom pricing for enterprise
- All features included
HouseCall Pro
$69/user/month
Per user pricing
- Month-to-month available
- No setup fees
- Free trial available
- Tiered feature access
User Ratings
Overall Rating
ServiceTitan
4.7
HouseCall Pro
4.5
Ease of Use
3.8
4.7
Features
4.9
4.2
Customer Support
4.5
4.3
Value for Money
3.5
4.6
Feature Comparison
Core Features
Feature | ServiceTitan | HouseCall Pro |
---|---|---|
Scheduling & DispatchCritical | ||
Mobile AppCritical | ||
Customer ManagementCritical | ||
Invoicing & PaymentsCritical | ||
QuickBooks Integration |
Advanced Features
Feature | ServiceTitan | HouseCall Pro |
---|---|---|
Inventory Management | ||
Multi-location Support | ||
Custom Workflows | ||
Advanced Reporting | ||
API Access |
Marketing & Growth
Feature | ServiceTitan | HouseCall Pro |
---|---|---|
Marketing Automation | ||
Reputation Management | ||
Customer Portal | ||
Email Campaigns | ||
Review CollectionCritical |
Field Service Specific
Feature | ServiceTitan | HouseCall Pro |
---|---|---|
Equipment Tracking | ||
Maintenance Contracts | ||
Parts Pricing | ||
Warranty Tracking | ||
Commercial Features |
Pros and Cons
ServiceTitan
Pros
- Most comprehensive feature set
- Industry-specific tools
- Excellent reporting and analytics
- Strong integration ecosystem
- Dedicated customer success
- Built for scale
Cons
- Expensive for small businesses
- Steep learning curve
- Long implementation time
- Annual contracts only
- Can be overwhelming
HouseCall Pro
Pros
- Great value for money
- Easy to learn and use
- Excellent marketing tools
- Quick implementation
- No long-term contracts
- Good customer support
Cons
- Limited customization
- Basic reporting
- Fewer integrations
- Less suitable for large teams
- Limited commercial features
The Verdict
Both are excellent choices, but for different businesses. ServiceTitan is unmatched for larger operations needing comprehensive features, while HouseCall Pro offers better value and usability for small to medium contractors.
ServiceTitan is best for:
- Large teams (20+ technicians)
- Complex operations
- Commercial focus
- Need advanced features
- Multi-location businesses
HouseCall Pro is best for:
- Small to medium teams (5-20 techs)
- Residential focus
- Budget-conscious
- Need quick implementation
- Value marketing features
Ready to Choose?
Use our tools to make the best decision for your business