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ServiceTitan vs HouseCall Pro

Detailed comparison of ServiceTitan and HouseCall Pro for field service contractors. Features, pricing, pros & cons.

10 min read
Updated January 2025
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ServiceTitan

The industry leader in field service management

88%

Feature Score

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HouseCall Pro

Simple, powerful software for home service pros

78%

Feature Score

Pricing Comparison

ServiceTitan

$300+/user/month

Per user pricing

  • Annual contracts required
  • Setup fees apply
  • Custom pricing for enterprise
  • All features included

HouseCall Pro

$69/user/month

Per user pricing

  • Month-to-month available
  • No setup fees
  • Free trial available
  • Tiered feature access

User Ratings

Overall Rating
ServiceTitan
4.7
HouseCall Pro
4.5
Ease of Use
3.8
4.7
Features
4.9
4.2
Customer Support
4.5
4.3
Value for Money
3.5
4.6

Feature Comparison

Core Features

FeatureServiceTitanHouseCall Pro
Scheduling & DispatchCritical
Mobile AppCritical
Customer ManagementCritical
Invoicing & PaymentsCritical
QuickBooks Integration

Advanced Features

FeatureServiceTitanHouseCall Pro
Inventory Management
Multi-location Support
Custom Workflows
Advanced Reporting
API Access

Marketing & Growth

FeatureServiceTitanHouseCall Pro
Marketing Automation
Reputation Management
Customer Portal
Email Campaigns
Review CollectionCritical

Field Service Specific

FeatureServiceTitanHouseCall Pro
Equipment Tracking
Maintenance Contracts
Parts Pricing
Warranty Tracking
Commercial Features

Pros and Cons

ServiceTitan

Pros

  • Most comprehensive feature set
  • Industry-specific tools
  • Excellent reporting and analytics
  • Strong integration ecosystem
  • Dedicated customer success
  • Built for scale

Cons

  • Expensive for small businesses
  • Steep learning curve
  • Long implementation time
  • Annual contracts only
  • Can be overwhelming

HouseCall Pro

Pros

  • Great value for money
  • Easy to learn and use
  • Excellent marketing tools
  • Quick implementation
  • No long-term contracts
  • Good customer support

Cons

  • Limited customization
  • Basic reporting
  • Fewer integrations
  • Less suitable for large teams
  • Limited commercial features

The Verdict

Both are excellent choices, but for different businesses. ServiceTitan is unmatched for larger operations needing comprehensive features, while HouseCall Pro offers better value and usability for small to medium contractors.

ServiceTitan is best for:

  • Large teams (20+ technicians)
  • Complex operations
  • Commercial focus
  • Need advanced features
  • Multi-location businesses

HouseCall Pro is best for:

  • Small to medium teams (5-20 techs)
  • Residential focus
  • Budget-conscious
  • Need quick implementation
  • Value marketing features

Ready to Choose?

Use our tools to make the best decision for your business