ServiceTitan vs Jobber
The ultimate comparison guide for contractors choosing between the enterprise leader and the affordable favorite
🏢
ServiceTitan
Enterprise Solution
VS
🛠️
Jobber
Simple & Affordable
Quick Recommendation
Choose ServiceTitan If:
- You have 10+ technicians
- Need advanced features (inventory, marketing)
- Budget is $1,000+/month
- Want all-in-one enterprise solution
Choose Jobber If:
- You have 2-10 technicians
- Want simple, easy-to-use software
- Budget is under $300/month
- Need to get started quickly
Detailed Comparison
Pricing Comparison
| Pricing Aspect | ServiceTitan | Jobber |
|---|---|---|
| Starting Price | Custom (typically $300-500/user/mo) | $49/month (1 user) |
| 5 Users Cost | $1,500-2,500/month | $249/month |
| Setup Fee | $5,000-10,000 | Free |
| Contract Length | 1-3 years | Month-to-month |
| Free Trial | Demo only | 14 days |
Features Comparison
| Feature | ServiceTitan | Jobber |
|---|---|---|
| Scheduling & Dispatch | ||
| Mobile App | ||
| Customer Portal | ||
| Inventory Management | ||
| Marketing Automation | ||
| Advanced Reporting | Basic | |
| Equipment Tracking | ||
| Call Tracking |
ServiceTitan
Pros
- • Most comprehensive feature set in the industry
- • Excellent for large operations
- • Advanced reporting and analytics
- • Strong marketing automation tools
- • Dedicated customer success manager
- • Robust API and integrations
Cons
- • Very expensive
- • Complex setup (3-6 months)
- • Steep learning curve
- • Long-term contracts required
- • Can be overkill for small teams
Jobber
Pros
- • Very affordable pricing
- • Quick setup (hours, not months)
- • Intuitive, user-friendly interface
- • No contracts - cancel anytime
- • Great mobile app
- • Excellent customer support
Cons
- • Limited advanced features
- • Basic reporting capabilities
- • No inventory management
- • Limited marketing tools
- • Fewer integrations available
Real-World Use Cases
ServiceTitan Success Story
ABC Plumbing (45 technicians) implemented ServiceTitan and saw:
- • 35% increase in revenue per job
- • 50% reduction in missed appointments
- • $125,000/year saved on operations
Jobber Success Story
Smith HVAC (6 technicians) switched to Jobber and achieved:
- • 90% faster invoicing process
- • 40% more jobs scheduled per week
- • $2,400/month saved vs. previous solution
Final Verdict
Bottom Line:
ServiceTitan is the clear winner for large contractors who need comprehensive features and can afford the premium price. It's an investment that pays off for companies doing $3M+ in annual revenue.
Jobber is perfect for small to medium contractors who want reliable, affordable software that works out of the box. It's the smart choice for teams under 10 technicians or those just starting with field service software.
Still unsure? Calculate the ROI for your specific business:
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