Effective training ensures CRM adoption. Learn proven methods to train your team and overcome resistance to change.
1.Training Strategy
Effective training drives adoption:
Training Principles
Training Schedule
Week 1: Basics
Week 2: Intermediate
Week 3: Advanced
2.Overcoming Resistance
Address concerns head-on:
Common Objections
"Too complicated" → Start simple
"No time" → Show time savings
"Old way works" → Demonstrate improvements
"What if..." → Provide support
Building Champions
Key Takeaways
- ✓Training is ongoing, not one-time
- ✓Address resistance with empathy
- ✓Create internal champions
- ✓Measure and improve training effectiveness
Related Tools & Resources
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